Solvd reads your knowledge base, answers customer tickets with high confidence, and learns from every interaction. 24/7 support without the headcount.
✓ No credit card required · ✓ 5-minute setup · ✓ Free while in beta
Hiring support reps is slow, expensive, and doesn't scale. Chatbots frustrate customers. There's a better way.
From zero to autonomous support in under 5 minutes.
FAQs, help articles, product docs — Solvd ingests everything and builds a knowledge graph.
Forward support emails to Solvd. It reads, understands, and drafts responses automatically.
High-confidence answers go out instantly. Low confidence gets flagged for your review. You stay in control.
Not a chatbot. Not a template. An actual AI employee that understands your product.
Retrieval-augmented generation over your docs. Not hallucinated — grounded in your actual content.
Every response comes with a confidence score. Below threshold? It flags for human review instead of guessing.
Ingests tickets from email. Responds via email. Your customers never know it's AI (unless you tell them).
Learns from corrections and human-reviewed tickets. Gets better every single day.
Median response time: under 30 seconds. Your customers get help before they even consider churning.
Every ticket, response, and confidence score logged. Complete visibility into what your AI employee is doing.
No. Chatbots follow scripts. Solvd uses RAG (retrieval-augmented generation) to actually understand your docs and compose real answers. It thinks, not parrots.
Every response has a confidence score. Below your threshold? It flags the ticket for human review instead of sending. You set the bar, Solvd respects it.
Upload your help docs, FAQs, or any text. Solvd indexes and embeds everything. When a ticket arrives, it retrieves the most relevant sections to compose an answer.
During beta, yes. We'll introduce pricing tiers later based on volume. Early adopters get preferential rates locked in.
Gmail and any IMAP-compatible provider. We're adding native integrations for Zendesk, Intercom, and Freshdesk soon.
Absolutely. You see every ticket and can override, edit, or take over at any point. Solvd assists — it doesn't lock you out.
Join the beta. Be one of the first companies to deploy an AI support employee.
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